Privacy Policy

Privacy Policy of Wolala.in

Effective Date: 20-10-2024

At Wolala.in, we are committed to protecting your privacy and ensuring your personal information is handled with care. This Privacy Policy outlines how we collect, use, store, and share information when you interact with our platform.

We collect the following types of information when you use Wolala.in:

a. Personal Information
When you create an account, place an order, or interact with our customer service, we may collect:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details (processed via third-party payment gateways)
• Username and password for your account

b. Non-Personal Information
We collect non-personally identifiable information about your interaction with our site through cookies, analytics, and tracking tools. This may include:

• Browser type
• Device type
• IP address
• Pages visited and time spent on the website
• Interaction with ads

We use the collected information for the following purposes:

• To process transactions: This includes processing payments, shipping products, and managing orders.
• To improve customer experience: We use feedback, reviews, and interactions to enhance our services and product offerings.
• To personalize your experience: We may offer product suggestions, promotions, and tailored content based on your browsing behavior and preferences.
• To communicate with you: We may send notifications regarding orders, account status, special offers, and newsletters (only if you have opted in).

We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners and service providers for the following purposes:

• Payment Processors: To process payments securely.
• Shipping Companies: To deliver products to your address.
• Analytics Providers: To track website performance and user behavior.
• Marketing Partners: To help us execute promotional campaigns, only with your consent.

We ensure that all third parties who access your personal data adhere to strict data privacy standards and comply with relevant data protection laws.

Wolala.in uses cookies, pixel tags, and similar tracking technologies to provide a better user experience, analyze site traffic, and offer targeted advertisements. You can choose to disable cookies through your browser settings, although this may affect certain functionalities of the site.

You have the following rights concerning your personal data:

• Access: Request a copy of the information we hold about you.
• Correction: Request correction of any inaccurate information.
• Deletion: Request the deletion of your data under certain conditions.
• Object: You may object to how we process your data, particularly for marketing purposes.
• Portability: Request a copy of your personal data in a structured, commonly used format.

To exercise any of these rights, please contact us at : wolalacares@gmail.com

We take appropriate measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no online platform can guarantee complete data security.

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies before sharing any personal data.

Wolala.in is not intended for children under the age of 13. We do not knowingly collect or store personal data from children. If you believe that a child has provided us with personal information, please contact us, and we will take steps to delete the data.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting a notice on our website.

If you have any questions or concerns regarding this Privacy Policy or the handling of your data, please contact us at:
Email: wolalacares@gmail.com