Terms & Conditions 

Welcome to wolala.in. By accessing and using this website, you agree to abide by the terms and conditions set forth below. Please read them carefully before using the services provided by Wolala.in.

By visiting, browsing, or purchasing products from wolala.in, you accept the following terms and conditions. These terms apply to all users of the site, including but not limited to browsers, customers, merchants, vendors, and content contributors.

To place an order on Wolala.in, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for maintaining the confidentiality of your account information and password and for all activities under your account.

All prices displayed on the website are subject to change without notice. Prices are inclusive of taxes unless otherwise stated. We accept various forms of payment, including credit cards, debit cards, net banking, and third-party payment gateways. Payment must be made in full at the time of order.

We reserve the right to refuse or cancel any order for any reason, including stock unavailability, pricing errors, or suspicion of fraudulent activity. If your order is canceled after payment has been processed, we will refund the full amount.

We aim to ship products within the timelines mentioned on the product page. However, delivery times may vary based on location, shipping partners, or external factors beyond our control. We are not responsible for delays caused by external events such as natural disasters, strikes, or pandemics.

We strive to ensure that product descriptions are as accurate as possible. However, we do not guarantee that the product descriptions, images, or other content on our website are completely accurate, complete, or error-free. If a product purchased from Wolala.in does not match its description, your sole remedy is to return it in unused condition.

All content on wolala.in, including text, images, logos, product descriptions, and graphics, is the intellectual property of Wolala.in or respective owners and its licensors. Unauthorized use of this content is prohibited.

wolala.in shall not be liable for any indirect, incidental, or consequential damages arising from the use of the platform, including but not limited to loss of data, revenue, or profits.

You agree to indemnify and hold Wolala.in, its affiliates, partners, and employees harmless from any claims, losses, or damages arising from your breach of these terms and conditions or your use of the site.

These terms and conditions shall be governed by and construed in accordance with the laws of  Pune, Maharashtra, INDIA Jurisdiction, without regard to its conflict of law provisions. Any disputes arising under these terms will be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra, INDIA.

wolala.in reserves the right to change, update, or modify these terms and conditions at any time without prior notice. Your continued use of the platform following any changes will constitute acceptance of the revised terms.

At Wolala.in, customer satisfaction is our top priority. If you are not fully satisfied with your purchase, you may be eligible for a return or refund under the following conditions:

To be eligible for a return, your item must meet the following conditions:

• The product must be unused and in the same condition that you received it.
• The item must be in its original packaging, including all tags, labels, and accessories.
• You must initiate the return immediately on receiving the item. After that we will no longer accept returns.

The following items are non-returnable:

• Perishable goods (e.g., food, flowers)
• Custom-made or personalized items
• Intimate or sanitary goods (e.g., underwear, swimwear)
• Sale or clearance items (unless defective)

To initiate a return:

1. Contact our customer service team at e-mail : wolalacares@gmail.com with your order number and reason for the return.
2. Our team will review your request and provide instructions on how to send the item back.
3. Once we receive your return, we will inspect the product to ensure it meets our return conditions.
4. If the return is approved, we will process the refund or exchange as per your preference.

Once your returned item is received and inspected, we will notify you via email of the approval or rejection of your refund. If approved, the refund will be processed, and the amount will automatically be applied to your original payment method within 7–10 business days.

If you haven’t received a refund within the specified period:

• Check your bank account or credit card statement.
• Contact your bank or credit card company, as it may take some time before your refund is posted.
• If you’ve done all of this and still haven’t received your refund, please contact us at e-mail : wolalacares@gmail.com

Customers are responsible for paying shipping costs for returning an item unless the return is due to a product defect or an error on our part. Shipping costs are non-refundable.

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, contact us ate-mail : wolalacares@gmail.com.

If you receive a damaged or defective product, you may be eligible for a replacement or full refund. Please contact our support team within 48 hours of receiving the product and provide photographs of the damage.

Orders can be canceled within 24 hours of placing the order. If you wish to cancel your order, please contact us immediately. If your order has already been shipped, it cannot be canceled, but you may still return it once it has been delivered (as per the return policy).

For any questions or concerns about returns, refunds, or these terms and conditions, please reach out to us at:
Email: wolalacares@gmail.com